Terms of Service

Last updated on Jan 1st 2024

1. Acceptance of Terms

Welcome to iStructure Global, for the purpose of knowing Terms and Conditions, The term "we", "us", "our" used anywhere on this page shall mean Istructure Global, whose registered/operational office is Flat No. 57, Shivalik Apartment, 105, I. P. Extension East Delhi DELHI 110092 . "you", “your”, "user", “visitor” shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us

By accessing or using our Website, you agree to comply with and be bound by these Terms of Service ("TOS"). If you do not agree with these terms, please do not use our services.

2. Your use of the website and/or purchase from us are governed by following Terms and Conditions:

2.1. The content of the pages of this website is subject to change without notice.

2.2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law

2.3. Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any services, services or information available through our website and/or product pages meet your specific requirements.

2.4. Our website contains material which is owned by or licensed to us. This material includes, but are not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

2.5. All trademarks reproduced in our website which are not the property of, or licensed to, the operator are acknowledged on the website.

2.6. Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.

2.7. From time to time our website may also include links to other websites. These links are provided for your convenience to provide further information.

2.8. You may not create a link to our website from another website or document without Istructure Global’s prior written consent.

2.9. Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India.

2.10. We, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time

*Note: Changes on above terms

We may revise these TOS from time to time. The most current version will be posted on this page with the revised "Last Updated" date. Continued use of the Website after any changes to the TOS constitutes your acceptance of those changes.

3. User Registration

3.1. To access certain features of the Website, you may be required to register for an account. You agree to provide accurate and complete information during the registration process and to update such information to keep it current.

3.2. You are responsible for maintaining the confidentiality of your account credentials and are fully responsible for all activities that occur under your account.

4. User Conduct

4.1. You agree to use the Website in accordance with all applicable laws and regulations.

4.2. You agree not to:

  1. Violate our content guidelines or post any content that is offensive, illegal, or violates the rights of others.
  2. Attempt to gain unauthorized access to the Website or its related systems or networks.
  3. Interfere with the proper functioning of the Website or its services.
  4. Use the Website for any commercial purposes without our prior written consent.

  5. Transport / Shipping / Delivery: Shipping does not apply to our business/services.

  6. Cancellation and Refund

Istructure Global believes in helping its customers as far as possible and has therefore a liberal cancellation policy. Under this policy:

6.1. If you choose to had made & ask for refund of payments through the Website for any services or services offered, you agree to provide accurate and up-to-date payment information.

6.2. Payments are processed through a third-party payment gateway. We do not store or have access to your payment card details. Your use of the payment gateway is subject to the terms and conditions of the payment gateway provider.

6.3. Cancellations will be considered only if the request is made within 2 days of placing the order. However, the cancellation request may not be entertained if the orders have been processed of desired services.

6.4. A refund/replacement can be made if the customer establishes that the quality of the service delivered is not good.

6.5. In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 2 days of receipt of the services.

6.6.  In case you feel that the service provied is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 2 days of receiving the service. The Customer Service Team after looking into your complaint will take an appropriate decision.

6.7. In case of complaints regarding services that come with a warranty from our end, please refer the issue to us.

6.8. In case of any Refunds approved by Istructure Global, it’ll take 6-8 days for the refund to be processed to the end customer.

6.9. If you have any questions, concerns, or requests regarding cancellation & refund, please contact, message, or email us at [email protected] / Mb: +91-9811781870.

 7. Content

7.1. The Website allows users to post, link, and otherwise make available content, including business information, reviews, and comments.

7.2. You retain ownership of your content, but by posting it on the Website, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, publish, and distribute it for the purpose of operating and promoting the Website.

  1. Disclaimer of Warranties

8.1. The Website and its content are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

  1. Limitation of Liability

9.1. In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use or inability to use the Website.

  1. Termination

10.1. We reserve the right to terminate or suspend your account and access to the Website at our sole discretion, without notice, for any reason, including if you violate these TOS.

  1. Governing Law

11.1. These TOS shall be governed by and construed by the laws of [Delhi Jurisdiction], without regard to its conflict of law principles.

  1. Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, please contact, message, or email us at [email protected] / Mb: +91-9811781870.

 

 

 

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